After going with my Mom to my siblings appointments, I was comfortable going in for my own appointments and throughout the process with my braces and retainers. I was never scared to go to my appointments because I knew it was always going to be a positive experience and the staff is always welcoming and nice. Dr. Schwitz is always in a great mood, extremely kind, talkative, and is able to explain what he is doing and what is happening in a way that I can understand.
The point system is an incentive and has made the process more enjoyable.